The internet is an incredible tool that can help you stay informed, connected, and independent. Whether you’re reading the news, video chatting with family, shopping online, or exploring new hobbies, the digital world opens endless possibilities. But it’s normal to feel unsure or overwhelmed if you didn’t grow up with this technology.
The good news? You can learn to navigate the internet confidently—with simple steps, smart habits, and a little practice. This guide will help you feel more comfortable and secure every time you go online.
Why Learning Internet Skills Matters
Using the internet confidently can help you:
- Stay connected with family and friends
- Access reliable information quickly
- Manage finances and appointments
- Shop safely from home
- Find entertainment, learning, and hobbies
- Stay independent longer
- Avoid scams and misinformation
Confidence grows with familiarity—and you don’t need to be an expert to use the internet well.
Start With Safe, Trusted Websites
Knowing which sites are safe helps you browse with confidence.
Trusted types of websites include:
- Major news sites (BBC, NPR, AP News)
- Government sites (IRS.gov, SSA.gov, Medicare.gov)
- Well-known retailers (Amazon, Walmart, Target)
- Educational sites (Khan Academy, AARP, YouTube tutorials)
- Healthcare portals (MyChart, Mayo Clinic, Cleveland Clinic)
Tip:
Look for “.gov”, “.edu”, or well-known brands for extra reliability.
Use a Secure Password System
Strong passwords protect your privacy and accounts.
Create strong passwords by:
- Using at least 12 characters
- Mixing numbers, letters, and symbols
- Avoiding personal information (birthdays, names)
- Using a different password for each major account
Password helpers:
- A notebook stored in a safe place
- A password manager app (if you prefer digital storage)
Secure passwords make your online experience much safer.
Learn the Basics of Internet Browsing
A few simple skills help you move around any website smoothly.
Practice:
- Clicking links
- Using the back and forward buttons
- Typing website addresses in the URL bar
- Scrolling
- Bookmarking favorite sites
- Adjusting text size for easier reading
The more you practice, the more natural it feels.
Use Search Engines to Find Information
Search engines like Google help you find anything online quickly.
Try searching for:
- Recipes
- Medical information from trusted sites
- Travel ideas
- Local events
- Technology tips
- Videos on how to fix or learn something
Type in plain language—Google is very good at understanding everyday questions.
Be Cautious With Links and Pop-Ups
Safety is easier when you know what to avoid.
Avoid clicking:
- Unknown pop-ups
- Suspicious advertisements
- “Too good to be true” offers
- Links in unfamiliar emails
- Fake warnings claiming your device is “infected”
When in doubt, close the window and go directly to the official website.
Email Safely and Confidently
Email is a great communication tool—but it’s also a common place for scams.
Safe email habits:
- Open messages only from people you know
- Avoid clicking links in strange emails
- Never share personal information
- Delete messages that seem suspicious
- Look for unusual spelling, grammar, or tone
Remember: Your bank, the IRS, and Medicare will never ask for personal information by email.
Practice Online Shopping Safely
Online shopping is convenient and enjoyable when done safely.
Shop safely by:
- Buying only from reputable retailers
- Checking for “https://” in the address bar (the “s” means secure)
- Using credit cards (they offer more protection)
- Saving receipts or confirmation emails
- Avoiding offers that require wire transfers or gift cards
If something feels off, don’t complete the purchase.
Explore Video Calls and Messaging
Staying connected online is simple once you learn a few basics.
Try apps like:
- Zoom
- FaceTime
- Google Meet
- Facebook Messenger
These apps allow you to see loved ones face-to-face or send quick messages anytime.
Take Advantage of Online Learning
The internet is full of opportunities to learn at your own pace.
Great options include:
- YouTube how-to videos
- Online classes from Coursera or Udemy
- Library digital programs
- Virtual workshops at senior centers
- AARP online technology classes
Learning keeps your mind active and builds internet confidence.
Adjust Your Device for Better Comfort
You can make your phone or computer easier to use.
Try:
- Increasing text size
- Using dark mode
- Adjusting screen brightness
- Turning on closed captions
- Using voice-to-text
- Adding accessibility shortcuts
A comfortable device leads to a better online experience.
Know When to Ask for Help
Everyone needs help with technology sometimes.
Ask:
- A family member
- A friend
- A library tech volunteer
- A senior center instructor
- Your phone carrier’s tech support
A quick question can save you hours of frustration.
Trust Your Instincts
If something makes you uncomfortable or confused, pause.
Good rule:
When in doubt, close it out.
You can always reopen a page intentionally if you decide it’s safe.
Your instincts are often correct—you just need time and practice to understand the digital world.
Final Thoughts
Learning to navigate the internet confidently is a skill that grows little by little. With safe habits, a willingness to ask questions, and a spirit of curiosity, you can use the internet to stay connected, informed, and empowered.
You don’t need to be a technology expert. You simply need patience, practice, and a few reliable tools—and soon the online world will feel familiar and welcoming.